Quality

Quality Assurance – a briefing paper for CommUNITY Barnet

What is Quality and Quality Assurance?

Quality is about learning what you are doing well and striving to do it better. It also means discovering what you need to change to make sure you meet your users' needs. 

A Quality Assurance system is a formal management system that you can use to strengthen your organisation. It is intended to raise standards of work and help you to do everything consistently.

For more information on why Quality Assurance is important, which Quality Assurance System should we use, and how to prepare for Quality Assurance please see Quality Assurance: A CommUNITY Barnet Toolkit.