Help for hidden disabilities
Customers with ‘hidden’ conditions such as autism, diabetes, hearing loss or multiple sclerosis often need a little extra help in-store. The sunflower lanyard is now available in all stores to customers who may have a hidden disability. By wearing one, our colleagues will know that you may appreciate a bit of help.
The sunflower lanyard is now available in all stores to customers who may have a hidden disability. By wearing one, our colleagues will know that you may appreciate a bit of help.. Just ask at the customer service desk in larger stores, or at the checkout in smaller ones. The lanyards are free and you don’t need to provide proof of a disability.
Sainsbury’s has announced the extension of a new trial to help enhance the shopping experience for customers with hidden disabilities. The initiative will offer shoppers the option to pick up a lanyard, which has been purposely designed to act as a discreet sign for store colleagues to recognise if they may need to provide a customer with additional support when in store.
Stores currently trailing the Sunflower Lanyard are:
Enfield Bush Hill Park Local
Enfield London Road Local
Enfield Lancaster Road Local
Palmers Green Lanes Local
Borehamwood Shenley Road Local
Welwyn Garden City